This Privacy Policy describes how ValleyVerve Appliance Services (we, us, or our) collects, uses, and shares information about you when you visit our website or contact us via phone or the call request form. By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you contact us through our call request form or by phone. This information may include your name, phone number, email address, and any details you provide about your appliance service needs.

We also collect non-personal browsing data through cookies and web beacons, which help us improve your experience on our website. This data may include your IP address, browser type, pages visited, and the time and date of your visit.

2. Use of Information

We use the information we collect to provide, operate, and improve our services, including to: (a) communicate with you about your service requests; (b) respond to your inquiries; and (c) send you updates or promotional information if you have consented to receive such communications.

3. Information Sharing

We may share your information with our trusted partners for operational and service needs. These partners are bound by confidentiality obligations and are not permitted to use your information for any other purposes.

4. Communications

By contacting us, you allow us and our partners to contact you via phone, email, or text for service-related purposes.

5. Legal Terms

You acknowledge and agree that: (a) any disputes, claims, or causes of action arising from or related to your use of the website or services must first be attempted to be resolved through direct negotiation with us; (b) the maximum compensation for any claims is limited to $100; and (c) you will bear your own legal fees and expenses in the event of a dispute.

6. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification).

8. Contact

If you have any questions about this Privacy Policy, please contact us at (408) 300-7375.

9. Opt-Out

If you wish to opt-out of communications from us, please contact us at (408) 300-7375.